Privacy Policy

Respecting Your Privacy

We are committed to protecting and respecting your privacy. This Policy sets out the basis on which any personal data that we collect from you or that you provide to us will be processed on our website provided by Brothers Custom Car & Truck ("Brothers"). We keep certain basic information when you visit our website and recognize the importance of keeping that information secure and letting you know what we will do with it. You may choose to provide us with information that is considered personal data. The term "personal data" as used in this Policy refers to information such as your name, email address, or any other data that can be used to identify you. The term "website" involves just this website, www.brothersautomotive.com.

Data-Controller Information

This website is owned by Brothers, a Massachusetts-based auto repair and used car sales business. If you voluntarily decide to submit a request for information from our sales, service or inspection departments, or otherwise take any action that involves providing personal data, you consent to this Policy, as well as to the storage of your data on a server located in the United States of America.

If you reach out to us by providing personal data (such as submitting a question for a used car or submitting a job application) you consent to us using this information to reach out to you via email or phone to answer the request for information you submitted.

Data Security and Confidentiality

We take the security and confidentiality of your personal data very seriously. We use up-to-date data storage and security techniques to protect your personal information from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction, or accidental loss. We keep your personal data for only as long as reasonably necessary for the purposes for which it was collected for 1 year, after which it will be permanently deleted from the server.

We protect your personal data during transit using encryption protocols such as Transport Layer Security (TLS). We use a modern hosting service utilizing limited-access protocols such as Two Factor Authentication (2FA) to protect the confidentiality and security of information transmitted to us. We keep strict security standards to prevent any unauthorized access.

Brothers will never collect your personal data for the purposes of selling it to third parties.

Third Parties

At times, this website may contain links to third parties. This could include links to the website of a third party we have retained to perform services on our behalf (for example, tools that provide work estimates, etc). You will know that you are on a third party's website because it will have a different appearance and the address bar on your browser will change. At the time the third parties are selected, and periodically thereafter, their privacy and data protection policies are inspected to ensure that they meet the same standards that we use for our own policies. However, these third parties provide apps and services whose programming, terms of use, privacy policies, and general conditions we cannot control. For this reason, your use of those apps and services on this website is subject to the current terms of service and general conditions set by the third party. We are not informed of updates, so please review the terms before using the third-party service. If you have questions about a third party's policies, please see the policy listed on their website.

Your use of ReCAPTCHA services on this website is subject to the current Google Privacy Policy. Google is a third-party vendor whose apps, programming, and Terms of Service we cannot control. For this reason, your use of ReCAPTCHA services on this website is subject to the current general Terms of Service. We are not informed of updates, so please review the terms before using ReCAPTCHA services. Do not use ReCAPTCHA services on our contact forms if you do not accept the terms.

Notification of Changes to This Policy

We are continually improving and adding new functionality and features to this website, as well as improving and adding to our existing services. Because of these ongoing changes, and changes in the law and the nature of technology, our data practices will change from time to time. When it proves necessary to change our Policy, we will post any changes on this page so that you are always aware of what information we collect and how we use it.

Active Scripting or JavaScript

We use scripting to improve the functionality of various services we provide on this website. Scripting technology allows us to return information more quickly to you. Scripting is never used by the website to install software on your computer or to collect unauthorized information from you.

For our website, the Next.js framework is a core part of this website and Active Scripting or JavaScript must be enabled in the browser for the website to work correctly. Most browsers allow this feature to be enabled or to be disabled for specific websites. Consult the browser Help documentation to learn how to enable scripting for selected websites.